p2828 is committed to protecting the privacy and personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, how we use it, and the rights you have under Philippine law.
This Privacy Policy ("Policy") describes how p2828 ("p2828", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of users ("you", "Player", "Data Subject") who access or use the p2828 online casino platform, website, and related services (collectively, the "Platform"). This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR), as enforced by the National Privacy Commission (NPC) of the Philippines.
By registering an account on p2828 or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact us to request account closure.
This Policy should be read together with the p2828 Terms & Conditions. Defined terms used but not defined here carry the meanings given in the Terms & Conditions.
p2828 is the Philippines' premier online casino and sports betting platform, serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. As a platform operating within the Philippine gaming ecosystem and subject to the PAGCOR regulatory framework, p2828 is required by law to collect and verify certain personal information from all registered players. We take this responsibility seriously.
Privacy is not an afterthought at p2828 — it is built into how we design our systems, train our staff, and engage with our players. We collect only the data we genuinely need, we store it securely, and we never sell it to third parties for their own marketing purposes. This Policy is our commitment to you, written in plain language so you know exactly where you stand.
For the purposes of the Data Privacy Act of 2012, p2828 acts as the Personal Information Controller (PIC) in respect of the personal data you provide when using the Platform. This means p2828 determines the purposes and means of processing your personal information.
Where p2828 engages third-party service providers to process personal data on its behalf (for example, payment processors, KYC verification providers, or cloud hosting services), those providers act as Personal Information Processors (PIPs) and are contractually bound to process your data only on p2828's instructions and in accordance with this Policy and applicable Philippine law.
To contact p2828 regarding any data privacy matter, please refer to Section 15 of this Policy.
p2828 collects the following categories of personal data from players and Platform users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address | Account communications, support, regulatory notices |
| Financial Data | GCash number, PayMaya account, BDO/BPI/Metrobank account details, transaction history | Deposits, withdrawals, fraud prevention, AML compliance |
| Gaming Data | Game history, wager amounts, win/loss records, session durations, responsible gaming settings | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud detection, platform optimization |
| Usage Data | Pages visited, features used, click patterns, session duration | Platform improvement, personalization, analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer service, quality assurance, dispute resolution |
p2828 does not intentionally collect sensitive personal information as defined under the DPA (such as health data, political opinions, or religious beliefs) unless specifically required for responsible gaming assessments or as mandated by applicable law.
p2828 collects personal data through the following means:
You are not required to provide all requested information, but failure to provide mandatory data (such as identity verification documents) may prevent p2828 from activating your account or processing withdrawals.
p2828 uses your personal data for the following purposes:
p2828 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Data Privacy Act of 2012, p2828 processes your personal data on the following legal bases:
p2828 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
Where data is shared with service providers located outside the Philippines, p2828 ensures that appropriate safeguards are in place as required under Section 13 of this Policy.
p2828 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. p2828 does not use third-party advertising cookies or share cookie data with advertising networks.
p2828 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
When personal data is no longer required, p2828 will securely delete or anonymize it in accordance with industry best practices and NPC guidelines.
p2828 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, p2828 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, as required under the DPA.
No security system is impenetrable. While p2828 takes all reasonable steps to protect your data, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by p2828:
To exercise any of these rights, please contact p2828's Data Protection Officer at [email protected]. p2828 will respond to all data subject requests within thirty (30) days of receipt, as required under the DPA.
The p2828 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. p2828 does not knowingly collect personal data from individuals under the age of 21. If p2828 discovers that personal data has been collected from a person under 21, the account will be immediately suspended, all data will be deleted, and any funds held will be dealt with in accordance with applicable law and regulatory guidance.
If you are a parent or guardian and believe that your child has registered on the p2828 Platform, please contact us immediately at [email protected] so that we can take appropriate action.
Some of p2828's service providers and technology partners may be located outside the Republic of the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded under Philippine law, p2828 will ensure that appropriate safeguards are in place, which may include:
By using the p2828 Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.
p2828 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, p2828 will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect. The date of the most recent revision is displayed at the top of this page.
Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure by contacting our support team.
p2828 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact the p2828 DPO:
If you are not satisfied with p2828's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
p2828 builds privacy into every layer of the platform — from how we collect data to how we secure and delete it.
All data transmitted between your device and p2828 is protected by TLS encryption. Your financial details, login credentials, and personal information are never sent in plain text.
p2828 operates in full compliance with Republic Act No. 10173. We have a designated Data Protection Officer and follow NPC guidelines for data collection, storage, and breach notification.
p2828 will never sell your personal information to third-party advertisers or data brokers. Your data is used solely to operate the Platform and comply with Philippine regulatory requirements.
Access, correct, or request deletion of your personal data at any time. Opt out of marketing communications with a single click. p2828 respects your choices and processes all requests promptly.
p2828 keeps your data only as long as legally required. Once the retention period expires, your data is securely deleted or anonymized — no indefinite storage, no unnecessary accumulation.
In the unlikely event of a data breach, p2828 will notify the NPC within 72 hours and inform affected players without delay — because you deserve to know, and the law requires it.
The Philippine Data Privacy Act gives you powerful rights over your personal information. Here's a quick summary.
Request a copy of all personal data p2828 holds about you, including how it is being used.
Correct any inaccurate or outdated personal information in your p2828 account at any time.
Request deletion of your personal data where it is no longer needed, subject to legal retention requirements.
Object to processing of your data for direct marketing or other purposes at any time, with immediate effect.
Your data is safe with p2828. Join thousands of Filipino players who trust p2828 for fair games, fast GCash payouts, and a platform that takes privacy seriously. Must be 21 or older to register.